Halfaker & Associates

Halfaker and Associates, LLC is currently seeking an Army Recruiting Representative to support The United States Army Recruiting Command by interfacing with the general public on a daily basis.

As an emerging small business and a leader in the national security federal market we strive to maintain our reputation as a trusted partner to military, government, and industry clients through our team of multidisciplinary experts. We believe that our employees are our greatest asset. This, combined with our commitment to excellence and dedication to outstanding service, helps us attract and maintain quality employees that are second to none in their fields.

Description
The Representative is tasked with the critical mission of representing the United States Army in a professional and dynamic manner in all public contacts and interactions by:

• Providing honest, clear, accurate and up-to-date information on a wide variety of topics received through incoming communications from the public forum as well as actions conducted in support of the Future Soldier Training Program.
• Act as subject matter expert on all Army programs, qualification criteria, and enlistment options.
• Respond to and electronically file e-mail messages in an accurate and detailed manner.
• Participate in scheduled chat sessions IAW posted scheduling. Additional chat times may be scheduled by Recruiting Command with little or no advance warning, this can include weekends and holidays.
• Develop and maintain rapport through the use of both written and spoken word with Future Soldiers, family members and the general public.
• Update and track information and postings on our web site, participate in forum thread topic creation, moderation and discussions.
• Perform duties as an Internet Relay Chat (IRC) operator.

Requirements

• Required Ranger or Special Forces or Infantry skill sets.
• Be a current or prior military service member maintaining or discharged under an honorable category and have not been separated for more than 3 years from active duty.
• Demonstrate the ability to adapt to a changing work place on short notice to facilitate the accomplishment of the United States Army Recruiting mission.
• Possess basic computer skills and programs including, but not limited to; Web Site navigation, all Microsoft Office applications with a special emphasis on Microsoft Word, Excel, Outlook and Chat Room protocols.
• Be able to type 30 wpm at the end of a 90 day probation period. Must be able to type a minimum of 22 wpm at time of hire.
• Display the ability to communicate in a clear, professional and effective manner by telephone, chat room, internet discussion thread and e-mail response typing activities.
• Maintain, update and code database records accurately IAW posted procedures.
• Serve as the subject matter expert on a wide array of recruiting programs and options to include, but not limited to: AR 601-210, prior service, Army Reserve, Health Care services, OCS, WOFT, Chaplain, JAG, ROTC and USMA while maintaining up to date and accurate competency based off messages and policy changes as they may occur.
• Identify potential issues, establish follow-ups and maintain rapport and communications with recruiting personnel in order to track and assist in the successful accession of assigned personnel.
• Professional appearance and demeanor required to work in close proximity of your co-workers.

Location: Fort Knox, KY

Interested candidates should email their resume to: careers@halfaker.com

Halfaker and Associates, LLC is an equal opportunity employer and does not discriminate on the basis of race, sex, national origin, religion, age, hearing status, disability, covered veteran status, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, political affiliation, source of income, place of business or residence, pregnancy, childbirth, or any other unlawful basis.